The 10 commandments of customer service
Tuesday, November 1st, 2011Properly attend to the customers of a company is not as easy as it sounds and sellers must have tolerance “no”, the staff is dedicated to service, handling complaints, cancellations and returns, you must be very patient, empathetic and tolerant as they face situations of disagreement should not be taken as a personal problem. It is important that those who occupy these positions are careful to note the following:
1. No personal conversations with other students if there is a customer waiting to be served.
2. When you start the dialogue with a customer, greet and show an attitude of service, kindness and good treatment.
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