Posts Tagged ‘customers’

Earn more customers by using arguments that fly every time!

Tuesday, June 28th, 2011

The vast majority of companies that employ commercial require them to comply with a specific pitch. And often, these sales plan more or less funnel-form does enumerate the technical features and benefits of products or services.

Sometimes, some arguments are written as plays and try to anticipate any objection by a precise answer.
The seller who has the audacity to change a comma or a word then attracts the wrath of his managers.
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3 questions should not be made to customers

Tuesday, June 21st, 2011

Before attempting to sell something to your customers, know what makes them buy.

But, never do any of these 3 questions. I have treated hundreds of vendors in my lifetime. At home, in their home, in my business, church, restaurant and … one day I was watching the spectacular crater of Poas Volcano in Costa Rica.

That was the worst … I made the third question. If I had the second, perhaps buy you a coffee.

All sell something. First we sell ourselves as individuals, as a couple, as parents, siblings, friends, and entrepreneurs. We sell what our business: vegetables, tourism, money, games, fear, etc…
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10 rules to retain your customers

Wednesday, June 15th, 2011

Today we no longer enough to sell, you have to sell more to customers who already have. At present it is necessary to win consistently to achieve customer loyalty to our product or service.

1. Commit to provide a quality service. Work on creating a positive customer experience. Always try to go above and beyond your expectations. Remember that the definition of quality is = perception-expectations

2. Know your product or service. Transmit knowledge about the product or service you sell, will help you gain customer confidence.
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Vendors and Customers

Saturday, May 28th, 2011

Think for a moment about the true meaning of the word “seller”. If we look in the dictionary definition that we will be given will not always be positive, as they may appear as synonyms of “persuasion,” “incentive,” “hard sell”, etc…

E ‘for these synonyms and the type of use that is made of this word that the seller does not enjoy a good reputation at all, although you probably knew that already. In fact, some people may react negatively to the presence of a seller who wants to sell something by force, not worrying about the real needs of the customer. These prejudices make the sales job more difficult and hard, because you can not change people’s perceptions.
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Who sewed clothes?

Tuesday, August 31st, 2010

Today it is somehow unseemly not to declare client-their business. This is not just a craze, but rather a condition of survival in the new market conditions. But is this always so clearly understood by all employees of the Company and, most importantly, how they understand their contribution to maintaining relationships with customers, so long as it would be mutually beneficial for both parties?

Why is he gone?

Let’s start with an analysis of reasons for leaving are important consumers for a long time collaborated with the Company to a competitor. Agree that if we do not know these reasons, encourage consumers to use products / services competitor, it is difficult to talk about the success of any marketing strategy because the probability of each time step on the same rake is very high.
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